FAQs

The filter typically needs to be changed every six to eight months, depending on the frequency of water usage.

The product comes with a one-year warranty.

"FRONT CUSTOMIZED" refers to the ability to customize the design of the front (glass) portion of the product according to customer preferences.

The product has ISO 9001 and 14001 certifications, as well as Water Quality Certification and CE Certification.

We have filed a patent for the product.

"Premium plus" is a product variant that includes an additional membrane with a size of 0.001 micron installed before the anode assembly.

The TDS limit for the "premium plus" product is between 1500 and 2000 parts per million (PPM).

The TDS limit for the regular "premium" product is up to 700 PPM.

In terms of customization, an additional filter can be added to the product to remove iron, arsenic, and fluoride.

The safe limits depend on the specific application and regulatory guidelines. The Environmental Protection Agency (EPA) has set a maximum contaminant level (MCL) of 1.3 mg/L for copper, 0.1 mg/L for silver, and 5 mg/L for zinc in drinking water.

Yes, in the 1960s, NASA’s Johnson Space Center and the Garrett Corporation conducted a research program to develop Copper, Silver, Zinc ionisation technology to provide safe drinking water to their Astronauts on long space mission at Apollo Spacecraft.

When ions are released into water, they attach to bacteria and viruses, disrupting their cellular processes and ultimately killing them.

Copper plays a central role in building strong tissues, maintaining blood volume, and producing energy in body cells. It produces superoxide dismutase, an antioxidant enzyme. Copper also helps prevent anemia by incorporating iron into red blood cells and is involved in generating energy from carbohydrates within cells.

Silver activates the immune system, destroys disease-causing bacteria, heals wounds and skin conditions, has anti-inflammatory properties, and treats and fights against bronchitis and pneumonia. It also helps stave off serious health ailments such as cancer.

Zinc boosts immunity, preventing common colds, malaria, and ear infections, among other illnesses. It also helps treat several eye diseases like night blindness and cataracts, and it controls other conditions such as diabetes and high blood pressure. Zinc is also very beneficial for the skin, treating acne, skin aging, psoriasis, eczema, etc.

The delivery period is within 15 days after receiving a confirmed order.

Please refer to page number --- of the instruction manual for the required assembly tools.